What Information We Hold and Why
When you create an account, we collect the details you submit — name, contact information and the payment method you choose, whether that is bKash, Nagad or Rocket. We record transaction references tied to your wallet deposits and withdrawals so we can resolve any payment query
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quickly. Session data — device type, browser, IP address — is logged automatically each time you access the lobby. We use this to keep your account secure and to detect unusual login attempts. We do not sell your personal data to third parties. Data shared with
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payment processors like bKash, Nagad and Rocket is limited strictly to what those services need to complete your transaction. Bangladesh account holders may request a copy of the data we hold at any time by writing to our privacy contact address. Retention periods follow our internal
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policy: active account data is kept while your account remains open; data tied to closed accounts is retained only as long as required for financial record-keeping. Where local law sets a shorter or longer retention period, that requirement takes priority.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.